ACQUITY UPLC Sample Manager error: Z-axis h/w lost steps, X-axis h/w lost steps - WKB274055
Article number: 274055
SYMPTOMS
- Z-axis h/w lost steps (XXX)
- X-axis h/w lost steps (XXX)
ENVIRONMENT
- ACQUITY UPLC Sample Manager
CAUSE
Needle incorrectly installed
FIX or WORKAROUND
- Reinstall the needle correctly. If the needle looks to be damaged, replace it. (In this case, needle 205000362 was used.)
- Perform Needle Z axis calibration and Characterize the needle seal.
ADDITIONAL INFORMATION
id274055, UPBSMIVD, UPIBSMIVD, UPLCCHIVD, UPLCCOLHTR, UPNBINARY, UPSMIVD, UPSMPMGR, UPSMPMGR