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Error "Minimum [module] firmware [version of firmware] not found. Please upgrade" - WKB271711

Article number: 271711

SYMPTOMS

  • Error "Minimum [module] firmware [version of firmware] not found. Please upgrade

ENVIRONMENT

  • ACQUITY UPLC
  • ACQUITY I-Class
  • ACQUITY H-Class
  • ACQUITY UPC2

CAUSE

The firmware version on the instrument module is lower than that loaded on the PC.

FIX or WORKAROUND

Use Autoloader or loader to upgrade the instrument firmware.

ADDITIONAL INFORMATION

 

id271711, UPBSMIVD, UPC2BSM, UPC2CMA, UPC2CNVMGR, UPC2SMFL, UPIBSM, UPIBSM+, UPIBSMIVD, UPISMFL, UPISMFL+, UPISMFTIVD, UPISMFTN, UPISMFTN+, UPLCCOLHTR, UPNBINARY, UPQSM, UPQSM+, UPQSMBIO, UPQSMBIO+, UPSMFTN, UPSMFTN+, UPSMFTNB+, UPSMFTNBIO, UPSMIVD, UPSMPMGR

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