"Seal force sensor h/w fault (0.0)" after needle and seal replacement - WKB267880
Article number: 267880
SYMPTOMS
- Sample Manager FTN fails needle and seal characterization after needle and seal were replaced
- "Seal force sensor h/w fault (0.0)" error when characterization attempted
ENVIRONMENT
- ACQUITY Sample Manager - Flow Through Needle
CAUSE
Load cell is not connected into the interface PCB.
FIX or WORKAROUND
Connect the load cell cable.
ADDITIONAL INFORMATION
id267880, UPARHSMFTN