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Waters

Low sensitivity with ACQUITY UV Detector - WKB25780

Article number: 25780

SYMPTOMS

  • Sensitivity lower than expected
  • Detector energy as expected
  • Needle seal readiness test passes
  • Sample syringe leak test fails

ENVIRONMENT

  • ACQUITY H-Class
  • ACQUITY I-Class
  • Sample Manager FTN
  • Sample Manager FTN-R
  • ACQUITY Arc SM FTN-R

CAUSE

Air bubbles in the sample syringe

FIX or WORKAROUND

  1. Perform an accurate purge of the sample manager:
    At least 90 seconds of wash and 40 cycles of syringe.
  2. Verify with injections that sensitivity is back to normal value.

ADDITIONAL INFORMATION

id25780, UPARBSMFTN, UPARPFTN, UPARSMFTN, UPIBSM, UPIBSM+, UPISMFL, UPISMFL+, UPISMFTIVD, UPISMFTN, UPISMFTN+, UPQSM, UPQSM+, UPQSMBIO, UPQSMBIO+, UPSMFTN, UPSMFTN+, UPSMFTNB+, UPSMFTNBIO

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