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2707 Sample Manager shows Alarm error on ChromScope - WKB221627

Article number: 221627

SYMPTOMS

  • 2707 Sample Manager shows Alarm error on ChromScope
  • Cannot start a run in ChromScope
  • Can ping IP address
  • Console shows no error and can control the 2707 Sample Manager

ENVIRONMENT

  • 2707 Sample Manager
  • ChromScope v2.1

CAUSE

Unknown

FIX or WORKAROUND

  1. Open the configuration in ChromScope and reconfigure the system with a manual injector. 
  2. After ChromScope restarts, reconfigure the system with the 2707 Sample Manager.  

ADDITIONAL INFORMATION

 

id221627, 2707, 2707SFC

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