Skip to main content
Waters

2489 Dual Absorbance Detector - times out to idle mode - WKB207374

Article number: 207374

SYMPTOMS

  • Shutter closes while user observes real-time response, even though instrument is not under software control
  • "Idle" mode seen

ENVIRONMENT

  • 2489 Dual Absorbance Detector

CAUSE

The shutter closes by default.

FIX or WORKAROUND

In Configuration, clear the selection of "disable shutter idle mode".

clipboard_ebce0ca62f170c831c006f15aea92826b.png

ADDITIONAL INFORMATION

 

id207374, 2489, 2489B, 2489SFC, A-10UV

Not able to find a solution? Click here to request help.