Skip to main content
Waters

FTN Rotary Tray not calibrated and Z-axis calibration out of range - WKB200830

Article number: 200830

SYMPTOMS

Multiple errors generated

  • FTN Rotary Tray not calibrated
  • After the rotary tray calibration, the same error appears when the analysis starts
  • “Z-axis calibration out of range” appears with “Characterize Needle Seal”.
  • The area around the needle does not go down with the replacement needle.
  • Zp-axis move h/w fault
  • Communication Failure

ENVIRONMENT

  • FTN Sample Manager

CAUSE

Needle Carriage damaged / Ribbon cables damaged

FIX or WORKAROUND

  1. Replace the Needle carriage (700005225)

ADDITIONAL INFORMATION

id200830, comms, UPARHSMFTN

IMG-20241204-WA0002.jpg

Not able to find a solution? Click here to request help.