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Waters

2998 error: energy level too high - WKB198253

Article number: 198253

SYMPTOMS

  • Energy level too high

ENVIRONMENT

  • 2998 Photodiode Array Detector

CAUSE

The detector wasn't well-equilibrated. (Acquisition was started immediately after turning on the light, without letting the detector to equilibrate for a period of time.)

FIX or WORKAROUND

  1. Flush the flow cell with mobile phase and wait for the deuterium lamp to equilibrate for about 30 minutes before starting acquisition.

ADDITIONAL INFORMATION

 

id198253, 2998, 2998B, 2998SFC, A-10PDA, eluent

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