Skip to main content
Waters

Improper installation of stainless-steel tubing prevents the ACQUITY Arc column oven from heating up to 60 degrees - WKB198255

Article number: 198255

SYMPTOMS

  • ACQUITY Arc column oven was set to 60 ℃, but the highest temperature observed over 2 hours' monitoring was only 58 ℃.

ENVIRONMENT

  • ACQUITY Arc 30cm Column Heater

CAUSE

The stainless-steel tubing from port 6 of the injection valve on ACQUITY Arc FTN to the column heater was improperly installed, due to which the column heater door was forced to leave a big gap there.

FIX or WORKAROUND

  1. Reinstall the stainless-steel tubing from FTN to the column heater.

ADDITIONAL INFORMATION

 

id198255, UPAQSM, UPARBQSM, UPARBSMFTN, UPARCH30, UPARHQSM, UPARQSM, UPARSMFTN, UPPDAARCB

Not able to find a solution? Click here to request help.