Error "QDa beam check signal intensity is too low" - WKB195099
Article number: 195099
SYMPTOMS
- Low sample signal
- Error message "Beam check signal intensity is too low. There is not a beam with which to perform resolution or calibration routines" seen when trying to run resolution or calibration checks
ENVIRONMENT
- ACQUITY QDa Mass Detector
CAUSE
The rough pump oil trap is filled above the maximum fill line.
FIX or WORKAROUND
Empty the oil trap.