Error "QDa beam check signal intensity is too low" - WKB195099
Article number: 195099
SYMPTOMS
- Low sample signal
- Error message "Beam check signal intensity is too low. There is not a beam with which to perform resolution or calibration routines" seen when trying to run resolution or calibration checks
ENVIRONMENT
- ACQUITY QDa Mass Detector
CAUSE
The rough pump oil trap is filled above the maximum fill line.
FIX or WORKAROUND
Empty the oil trap.
ADDITIONAL INFORMATION
The oil trap is full on the Vacuubrand pump connected to the QDa - WKB1785
id195099, QDA