e2695 shows "No" in node properties - WKB191776
Article number: 191776
SYMPTOMS
- Setup failure when logging into Run Samples
ENVIRONMENT
- Empower Enterprise
- Empower Personal
- Waters Alliance HPLC
- Alliance Separations Module e2695
- Ethernet instruments
CAUSE
The instrument shows "No" in node properties in the "Configuration system" section.
FIX or WORKAROUND
Reset the instrument LAN card inside the PC.
ADDITIONAL INFORMATION
Check all Ethernet cables between instruments, Ethernet switch box, and PC.
id191776, 2690, 2690D, 2690DUPGD, 2690UP, 2695, 2695D, 2695DE, 2695DEB, 2695DUP, 2695E, 2695EB, 2695INERT, 2695UP, A-10SSM