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Interpump communications HW failure on the ACQUITY I-Class BSM - WKB17129

Article number: 17129

SYMPTOMS

  • Interpump communications HW error in console
  • The error is intermittent; occurs every few hours 

ENVIRONMENT

  • ACQUITY UPLC I-Class BSM

CAUSE

Corrupted ICS and firmware

FIX or WORKAROUND

  1. Remove the ICS for the BSM and reload the ICS.
  2. Reflash the firmware on the BSM.

ADDITIONAL INFORMATION

Pump ran overnight with flow from both A and B. Error did not return.

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