- Agilent 7890 GC control panels are unavailable and missing from Empower Run Samples when connected directly to the LAC/E32
- Agilent 7890 GC control panels are available when connecting to Run Samples through Citrix
- Empower 3 Enterprise
- Agilent GC 7890
- Agilent 7890 instrument control software version 2.6
The Agilent 7890 GC driver is not installed on the LAC/E32.
FIX or WORKAROUND
Install Agilent 7890 ICS v2.6 on the LAC/E32.
The same symptoms can occur with Waters ACQUITY or Ethernet control devices.
Install the appropriate driver.