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Communication failure with the 2998 or an Ethernet device - WKB1693

Article number: 1693

SYMPTOMS

  • Cannot see the 2998 in DHCP Server Configuration
  • Cannot control 2998 in the Inlet Method Editor

ENVIRONMENT

  • Windows XP
  • MassLynx 4.1 SCN 704
  • 2998
  • LCTP
  • ICOP 1.3
  • Empower 2 and up

CAUSE

  • Instrument LAN card was not configured for DHCP, only static IP

FIX or WORKAROUND

  1. Set up Instrument LAN's IP address according to the Ethernet Getting Started guide - see page 2-7 of document 71500074403 Rev G.

ADDITIONAL INFORMATION

 

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