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Communication failure with the 2998 or an Ethernet device - WKB1693

Article number: 1693

SYMPTOMS

  • Cannot see the 2998 in DHCP Server Configuration
  • Cannot control 2998 in the Inlet Method Editor

ENVIRONMENT

  • 2998
  • MassLynx
  • Empower 2
  • Empower 3

CAUSE

  • Instrument LAN card not configured for DHCP, only static IP

FIX or WORKAROUND

  1. Set up Instrument LAN's IP address according to the Ethernet Getting Started guide (71500074403):

ADDITIONAL INFORMATION

 

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