2487 Detector not communicating in Empower - WKB16250
Article number: 16250
SYMPTOMS
- 2487 says "NO" for Status OK in node properties
ENVIRONMENT
- Empower 3 enterprise
- LAC/E
- 2487 Dual Wavelength Detector
- 2695 Separations Module
- Breeze
CAUSE
Incorrect IEEE address.
FIX or WORKAROUND
- Set the IEEE address to the correct address.
- Select Shift, and then DIAG to access the configuration page.
- Navigate to the IEEE address field and specify the desired address.
- Return to the Node properties and select Scan.
ADDITIONAL INFORMATION
id16250, 2487, 2690, 2690D, 2690DUPGD, 2690UP, 2695, 2695D, 2695DE, 2695DEB, 2695DUP, 2695E, 2695EB, 2695INERT, 2695UP, A-10SSM, ALLCOLCLR, ALLCOLHTR, ALLCOLHTRB, BREEZESW, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP, SUPBZ