- Column history is not being loaded in console; column manager recognizes a column is present
- Several columns show no column history in console
- Multiple column positions show the same missing column history
- Column serial number and other relative information, pressure on columns, and the number of injections is visible
- Column history and the 50 most recent sample sets or sample lists are not listed in the table
- MassLynx 4.1 with SCN 940
- Instrument Control Software Driver Pack 2016 R2 (1.68)
- ACQUITY Column Manager - Active
- ACQUITY Column Heater - Active
Corrupt Instrument Control Software
FIX or WORKAROUND
- Remove all components of the Instrument Control Software (ICS) using Deployment Manager.
- Reboot the computer.
- Reinstall all components from the ICS Driver Pack version.
If possible upgrade the ICS to the latest version.