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"Sample high pressure limit" error when priming wash syringes on ACQUITY - WKB11769

Article number: 11769

SYMPTOMS

  • Get a sample overpressure error message when priming wash syringes
  • Can prime without error after disconnecting the Volume Detection Device (VDD; air sensor, bubble detect device)
  • Characterization of the bubble detect device fails

ENVIRONMENT

  • ACQUITY

CAUSE

Faulty Volume Detection Device (VDD)

FIX or WORKAROUND

  1. Replace the Volume Detection Device (700002867).

ADDITIONAL INFORMATION

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