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Instrument method errors with flow too high (>1.23) for stroke volume when setting up an Alliance-based LC system - WKB10956

Article number: 10956

SYMPTOMS

  • Instrument failure in the Empower Run Samples window

ENVIRONMENT

  • Empower
  • Empower 2
  • Empower 3

CAUSE

The flow rate in the instrument method is outside the range for the current stroke volume setting.

FIX or WORKAROUND

  1. Set the "Default" method current via the front panel on the Alliance. (This will reset the stroke volume range.)
  2. Re-engage the target instrument method via Empower.

ADDITIONAL INFORMATION

 

id10956, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

 

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