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Alliance 2695 message indicates that the stroke volume max is 0.53 mL/min. - WKB8309

Article number: 8309

SYMPTOMS

  • Alliance 2695 message: stroke volume max is 0.53 mL/min when setting flow to 1.0 mL/min.

ENVIRONMENT

  • Alliance HPLC System
  • 2695 Separations Module
  • 2795 Separations Module

CAUSE

Stroke volume not set properly on the 2695 Alliance.

FIX or WORKAROUND

Method 1: Panel operation

  1. In 2695 panel, click Develop Methods on the Main Page
  2. Click New in the new window to create a new method, then click Edit.
    clipboard_e5f877abb80bdc501b412af98508e4206.png
  3. Click on Strk Vol Seal Wsh to set the appropriate stroke volume, click OK
    clipboard_e4ac29536d6785d6b8b832aea10509823.png
  4. Set the correct stroke volume (see table below):

 

2695_ Stroke Volume.PNG

Method 2: Software operation

Open the instrument method, under the General tab of the 2695 module, find the Stroke Volume and select the appropriate stroke volume from its drop-down menu.

clipboard_ec862519747ad2ba44512e2eeb7c73aa8.png

ADDITIONAL INFORMATION


id8309, 2690, 2690D, 2690DUPGD, 2690UP, 2695, 2695D, 2695DE, 2695DEB, 2695DUP, 2695E, 2695EB, 2695INERT, 2695UP, 2790XE, 2790XEUP, 2795E, 2795UP, 2795XE, A-10SSM, ALLCOLCLR, ALLCOLHTR, ALLCOLHTRB

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