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Waters

Ferrule stuck inside a port of injector valve - WKB10654

Article number: 10654

SYMPTOMS

  • Ferrule is stuck inside one of the ports of injector valve (typically port 5 or 6)

ENVIRONMENT

  • ACQUITY APC
  • ACQUITY Arc Sample Manager FTN-R
  • ACQUITY UPLC
  • ACQUITY UPLC H-Class
  • ACQUITY UPLC H-Class Bio
  • ACQUITY UPLC I-Class
  • ACQUITY UPLC H-Class PLUS
  • ACQUITY UPLC H-Class PLUS Bio
  • ACQUITY UPLC I-Class PLUS
  • ACQUITY UPLC M-Class
  • nanoACQUITY UPLC
  • ACQUITY UPLC Sample Manager 
  • ACQUITY UPLC Sample Manager - Flow Through Needle PLUS (SM-FTN PLUS)

CAUSE

Over-tightened tubing.

FIX or WORKAROUND

  1. Attempt to remove ferrule without damaging injector valve pod.
  2. If unsuccessful, replace injector valve pod (700002907).
  3. Verify integrity of fluidics connections by performing Set Pressure Diagnostics test.

ADDITIONAL INFORMATION

 

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