Skip to main content
Waters

No signal from the 2489 detector in Empower 3 - WKB10162

Article number: 10162

SYMPTOMS

  • 2489 shows "yes" for status ok in the node properties
  • 2489 instrument control panel display works, lamp icon is green
  • 2489 stays in a ready state when injection occurs 

ENVIRONMENT

  • 2489 UV/Visible Detector
  • 1525 Binary HPLC pump with manual injector
  • Empower 3 stand-alone

CAUSE

I/O connections in the wrong port.

FIX or WORKAROUND

  1. Inject start connections go in the II connection in the rear of the 2489.

 

ADDITIONAL INFORMATION

 

Not able to find a solution? Click here to request help.