UNIFI login screen becomes unresponsive and cannot close - WKB89697
Article number: 89697
SYMPTOMS
- When logging into UNIFI, the initialization screen appears but cannot close
ENVIRONMENT
- UNIFI
CAUSE
The login failed to complete; this leaves the Waters.Portal.exe process running.
FIX or WORKAROUND
- Go to Task Manager, select the Waters.Portal.exe process from the list, right-click, and select End Task .
- This should close the login window so the user can try to log in again.
ADDITIONAL INFORMATION
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