In UNIFI, no communication exists with the LC or MS - WKB8040
Article number: 8040
SYMPTOMS
- Next to the instruments in the console view are blue and green circles
- Cannot reset the LND
- No traces in the plots in the instrument console
ENVIRONMENT
- UNIFI instrument control
- Workgroup
CAUSE
The LND is off.
FIX or WORKAROUND
- Power-on the LND. (LEDs on the back of the LND light up when it is on.)
- Wait five minutes, and then go to Device Management and the Laboratory Network Device tab.
- Right-click on the LND being used and select Reset Device.
- Specify a reason and click OK.
- Wait for the device to reset and initialize.
- Do an electronic reboot of the MS, if there is one.
- Open the instrument console and reset any devices that have errors.
- Put the MS in Operate mode. Put the pump override switch back into the up position.
ADDITIONAL INFORMATION
id8040, comms, SUPUNIFI, UNIFISVR, UNIFISW18, UNIFOPT, UNIFQLIC, UNIFSW17, UNIFSW18, UNIFSW19, UNIFWGLIC, UNIFWKLIC