What are the required waters_connect antivirus exclusions? - WKB293169

ENVIRONMENT

• waters_connect

ANSWER

Exclude the folders identified below from antivirus scanning/engines:

For real-time antivirus scanning, exclude all waters_connect-related folders and their sub-directories noted below. Real-time antivirus scanners mistake normal software functionality for virus activity, causing data buffering and or timeout problems. Ensure that scheduled antivirus scans do not occur during any data acquisition processes. The waters_connect server is the central repository for all activities: acquisition, processing, and reporting.

This includes any advanced heuristics antivirus scanning engines such as Crowdstrike, Sentinel One, and similar products.

Server
C:\ProgramData\Waters (hidden)

<APP DRIVE>:\Waters

<APP DRIVE>:\Program Files\Waters

<APP DRIVE>:\Program Files\Waters Message Bus

<BACKUP DRIVE>:\FRA
 

LND
C:\ProgramData\Waters (hidden)

<INSTALL DRIVE>:\Program Files\Waters

<INSTALL DRIVE>:\Program Files(x86)\Waters

Hub Client
C:\ProgramData\Waters (hidden)

<INSTALL DRIVE>:\Program Files\Waters

Workstation
C:\ProgramData\Waters (hidden)

C:\Program Files\Waters

C:\Program Files\Waters Message Bus

C:\Program Files(x86)\Waters

<DATABASE DRIVE>:\Waters (2nd largest drive)

<BACKUP DRIVE>:\FRA (largest drive)

ADDITIONAL INFORMATION

See also: What are the antivirus exceptions required for waters_connect/UNIFI? - WKB262086