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Error: "An unexpected error occurred during raw extraction" when using MSe DataViewer version 1.3 - WKB4089

Article number: 4089

SYMPTOMS

  • "An unexpected error occurred during raw extraction" error message occurs when opening a raw data file in MSe Dataviewer 1.3

ENVIRONMENT

  • MSe Dataviewer 1.3

CAUSE

Known bug in MSe Dataviewer 1.3

FIX or WORKAROUND

Update to at least MSe Data Viewer 1.4 (part number 667005772); for Windows 10 compatibility upgrade to Mse Data Viewer 2.0 (part number is 667005823).

ADDITIONAL INFORMATION

 

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