Can a customer install the latest Oracle patch onto their EDS365 stack? - WKB19628
Article number: 19628
ENVIRONMENT
- EDS365
ANSWER
A customer cannot patch their EDS365 application without contravening their support contract. In order for Waters to support this, it must evaluate and test these upgrades under its SDLC to offer the desired level of confidence in the quality of the product.
Any patches required can be fed to Waters for evaluation.
ADDITIONAL INFORMATION
id19628, WLA