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Waters

Can't configure a NuGenesis SDMS archive Template for Empower 3 projects - WKB50944

Article number: 50944

SYMPTOMS

  • When selecting "Waters Corp. Empower-3 Projects 0" in the SDMS Archive Template Builder, no error messages appear, but some information is missing:
    • The Language dropdown contains only "N/A"
    • The Empower-specific metadata tags do not appear in the Metadata Mapping list
  • The Empower server list does not appear in the droplist on the Advanced tab of the template
  • The template builder appears to hang, or become unresponsive, when loading the project exceptions list

ENVIRONMENT

  • NuGenesis 8 SDMS
  • Empower 2 or 3

CAUSE

The Empower Toolkit DLLs are not registered on the Remote machine.

FIX or WORKAROUND

  1. Run the following commands on the Empower machine in a Command Prompt with admin rights (assuming the default install path for the Empower client):
    1. C:\Windows\syswow64\regsvr32.exe C:\Empower\Bin\MillServices.dll
    2. C:\Windows\syswow64\regsvr32.exe C:\Empower\Bin\MilTk.dll
  2. In the SDMS Archive Template Builder, re-select the VPR.  The template builder will re-connect to the Remote half of the data adapter and it should now populate the language list, the metadata tags, and the server list

ADDITIONAL INFORMATION

 

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