Failure in the NuGenesis Transfer App AutoIQ logs for the .ngx/.ngo MIME types - WKB48732

SYMPTOMS

• One or more failures similar to the following are reported in the auto IQ log:
  • Key: \\HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\MIME\Database\Content Type\application/nugenesis-sdms
  • Name: Extension
  • Value: .ngo
  • Expected value: .ngo
  • Result: Failed

ENVIRONMENT

• NuGenesis 9.0
• NuGenesis 8 SDMS

CAUSE

The "Register OVERLAY MIME Type" program was run and, due to a known defect, registered the wrong program with the file type.

FIX or WORKAROUND

1. Fix the "Register OVERLAY" shortcut:
   1. On the Start screen, right-click the "Register OVERLAY MIME Type" shortcut and click Open file location.
   2. Right-click the shortcut and click Properties.
   3. Click into the Target box.
   4. The rightmost portion of the box reads "|ngx".  Change "|ngx" to "|ngo".
   5. Click Apply and OK.
2. Re-establish the NGX and NGO file types:
   1. Run the "Register OVERLAY MIME Type" shortcut.
   2. Run the "Register SDMS MIME Type" shortcut.

ADDITIONAL INFORMATION

Defect CRI-75 was filed for the incorrect command line in the "Register OVERLAY" shortcut. Per CRI-75, this defect is fixed in NuGensis 9.1. This shortcut does not exist in NuGenesis 8 SDMS SR1 and earlier systems; however, running the "Register SDMS" shortcut can resolve Auto IQ errors in the SR1 Transfer App.