- Printing a report to a NuGenesis UNIFY printer is very slow, often more than five minutes for a report
- NuGenesis 8 SDMS
- Antivirus/antimalware software with a real-time scanning component is installed and active on the UNIFY print machine
The antimalware software is scanning the temporary files used by UNIFY and increasing the processing time of the UNIFY printer.
FIX or WORKAROUND
- Change the antimalware software's configuration so that it does not scan the following directories:
- Drive:\Program Files (x86)\NuGenesis 8.0\Temp
- Drive:\Program Files (x86)\NuGenesis 8.0\TE_TEMP