- Printing a report to a NuGenesis UNIFY print is very slow, often more than 5 minutes for a report
- NuGenesis 8 SDMS
- Anti-virus/anti-malware software with a real-time-scanning component is installed and active on the UNIFY print machine
The anti-malware software is scanning the temporary files used by UNIFY and increasing the processing time of the UNIFY printer.
FIX or WORKAROUND
- Change the anti-malware software's configuration so that it does not scan the following directories:
- Drive:\Program Files (x86)\NuGenesis 8.0\Temp
- Drive:\Program Files (x86)\NuGenesis 8.0\TE_TEMP