Where are the log files for NuGenesis ELN located? - WKB27898

ENVIRONMENT

• NuGenesis 8 ELN

ANSWER

ELN Server log files:

• ELN IIS log file: WELNIIS.log, in C:\Temp\WatersELN\WELNServer. Log file name, location, and logging level are controlled by Web.config in the <Default Web Site root folder>\WATERSELN\. Can also edit the file by a shortcut on the desktop, or through  <Default Web Site root folder>\WATERSELN\Bin\WatersELNConf200.exe.
• ELN Application server logs: server.log, scheduler.log, and manager.log, written to C:\WatersELNServer\Log. Log file location and logging level can be edited through the NuGenesis ELN Server Config shortcut on the desktop. The server.log file rolls over to a new log every day, while the manager and scheduler logs roll over when they hit 10 MB in size.
• Document Creator Service: DocumentCreatorService.log and Substitution.log, written to %APPDATA%\Waters\NuGenesis ELN Document Creator\<version>. The log file location can be changed through the config tool, on the start menu: NuGenesis ELN Document Creator > ELN Document Service configuration. This program edits the files CreateDocumentService.exe.config and Substitution.config in the DCS installation folder.

ELN Client log files:

• ELN client: product.log, written to the user's application data folder on their PC or VDI. The exact location of the AppData folder varies, but if the user is logged in to their client, they can access it by entering %APPDATA% in the Start > Run prompt and browsing to Waters\NuGenesis ELN\<version>\product.log. Log level is set by editing eln.exe.config in the NuGenesis ELN client installation directory.
• LEME: MethodEditor-<date>.log, also written to the user's application data folder on their PC or VDI. To view the logs, go to %APPDATA%\Waters\NuGenesis Lab Execution Method Editor. A new log file is created every day. The log level is set via the LEME configuration app, accessed via the Start menu (NuGenesis Lab Execution Method Editor > Configure Lab Execution Method Editor, which edits FormDesigner.dll.config in the LEME install directory.
• LEME Plugins: <name_of_plugin>.txt, written to the LEME install folder\Plugins\Logs. Logging level and log file location is determined by <name_of_plugin>.dll.config in the LEME Install Directory\Plugins. Example: Plugins\Waters.ELN.AC.SampleRepository.dll, Waters.ELN.AC.SampleRepository.dll.config, logs written to \Plugins\Logs\Waters.ELN.AC.SampleRepository.txt.
• Serial Device Support: Configurator-<date>.log, DiagTerminal-<Date>.log, Waters.SDS-<Date>.log, writtern to %APPDATA%\Waters\Waters Serial Device Support. Configured by three config files in the SDS installation directory: Configurator.exe.config, DiagTerminal.exe.config, SDS.exe.config
• ELN SDK: ClientExtern.log, written to %APPDATA%\Waters\NuGenesis ELN SDK\<version>\ClientExtern.log. Configured by ELNTK_ClientExtern.config in the ELN SDK installation directory (example: C:\Program Files (x86)\Waters\NuGenesis ELN SDK). Written when applications make use of the ELN SDK, such as the LEME Plugins.
• Word Autoprint: AutomaticPrint-<Date>.log, written to %APPDATA%\Waters\NuGenesis ELN Word Automatic Print. Configured by AutomaticPrint.dll.config in the Word Automatic Print install dir.
• PowerPoint Autoprint: AutomaticPrint-<Date>.log, written to %APPDATA%\Waters\NuGenesis ELN PowerPoint Automatic Print. Configured by AutomaticPrint.dll.config in the Word Automatic Print install dir.

ADDITIONAL INFORMATION