Skip to main content
Waters

NuGenesis SDMS Data Management module attempts to delete Empower projects with descendants only once, failing deletion with "Deletion Failed with Error - Captured Data not integral" - WKB247185

Article number: 247185

SYMPTOMS

  • If deletion of Empower project fails because the Empower project being deleted has child projects not yet deleted, the delete fails with the delete status in VISION "Deletion Failed with Error - Captured Data not integral", and after that it won't try again
  • The DM Delete status is FINAL, and deletion is not attempted again 
  • The corresponding NGDMDELETEFLAG value is "6" in the NGCONMTENTMASTER table
  • In the DMM log you see an error like this:

[7] : 2022-11-03 14:19:11:Initializing...
[] : 2022-11-03 14:19:11:Inited Successfully : Waters Corp. Empower-Millennium Projects DM EVS Plug~n~Play object!!
[7] : 2022-11-03 14:19:11:Data Management scan for Project [Empower Projects], Vendor [Waters Corp.] Product [Empower-3 Projects] Revision [0] started at [ 03-Nov-22 14:19:11].
[7] : 2022-11-03 14:19:12:Duration of candidate scan: 0h 0m 1s.
[] : 2022-11-03 14:19:21:Not Deleted Project:[EMP3.DMM Order\B\Tea 01] Remote machine: [WB-EMP-CL] it has descendants - Err.=-2147220839 – handle the project manually

 

ENVIRONMENT

  • NuGenesis SDMS, all versions

CAUSE

This is a software defect that has been raised as CRI-5171.

FIX or WORKAROUND

No workaround available. Manual deletion of the parent Empower project is required when SDMS Data Management has deleted the descendants.

ADDITIONAL INFORMATION

 

id247185, SDMS, SDMS8, SDMS8NU, SUPISDMS, SUPNG

Not able to find a solution? Click here to request help.