- The following error message appears in NuGenesis or Empower:
- ORA-12514: TNS: listener does not currently know of service request in connect descriptor
- NuGenesis 8 SDMS
The database service name in the TNSnames.ora file in the Oracle Client home is incorrect.
FIX or WORKAROUND
- Update the Oracle Service name in the tnsnames.ora file for the application's Oracle Client
- For NuGenesis, the tnsnames.ora file is located in the SDMS Oracle Client
- Drive:\Program Files (x86)\NuGenesis 8\SDMS11gOracleClient