Error: "The NT Service Manager could not be opened to check for the presence of the NuGenesis RPC service" - WKB17888

SYMPTOMS

• The following message appears when logging in to the NuGenesis SCC Manager:
  • The NT Service Manager could not be opened to check for the presence of the NuGenesis RPC 8.0 Service.

ENVIRONMENT

• NuGenesis 8 SDMS
• NuGenesis 9 SDMS

CAUSE

The NuGenesis Service Configuration Console is running without administrative rights.

FIX or WORKAROUND

1. Right-click on the SDMS Service Configuration Console
2. Select Run as Administrator

ADDITIONAL INFORMATION