Skip to main content
Waters

Can any antivirus software be used with MassLynx? - WKB8718

Article number: 8718

ENVIRONMENT

  • MassLynx 4.1
  • MassLynx 4.2
  • Symantec
  • Antivirus
  • FireEye

ANSWER

MassLynx operation with Symantec Endpoint Protection antivirus software is supported. Which version of Symantec was tested with each MassLynx version is described in the MassLynx release notes.

This does not indicate that any comprehensive testing is done with this antivirus software specifically. It indicates that MassLynx tested on Windows machines running a specific version of Symantec antivirus software has not shown any issues.

However, when antivirus software is configured to run automatically, it has occasionally interfered with MassLynx.

Please see article WKB21150 for Waters' recommendations for antivirus exclusions for MassLynx.

It is the customer's responsibility to evaluate compatibility and, if needed, find alternative solutions if the proposed software conflicts with MassLynx.

ADDITIONAL INFORMATION

 

Not able to find a solution? Click here to request help.