Can any antivirus software be used with MassLynx? - WKB8718

ENVIRONMENT

• MassLynx 4.1
• MassLynx 4.2
• Cortex XDR
• Symantec
• Antivirus
• FireEye

ANSWER

MassLynx operation was tested with Symantec Endpoint Protection antivirus software and then, more recently Cortex XDR.
The version of antivirus software tested is described in the MassLynx release notes for each MassLynx version

This does not indicate that any comprehensive testing is done with this antivirus software specifically. It indicates that MassLynx tested on Windows machines running a specific version of that antivirus software has not shown any issues.

However, when antivirus software is configured to run automatically, it has occasionally interfered with MassLynx.

Please see article WKB21150 for Waters' recommendations for antivirus exclusions for MassLynx.

It is the customer's responsibility to evaluate compatibility and, if needed, find alternative solutions if the proposed software conflicts with MassLynx.

ADDITIONAL INFORMATION