Can any antivirus software be used with MassLynx? - WKB8718

ENVIRONMENT

• MassLynx
• Cortex XDR
• Symantec
• Antivirus

ANSWER

MassLynx operation is tested with Cortex XDR. Older versions (released before September 2021) were tested with Symantec Endpoint Protection antivirus software.
The version of antivirus software tested is described in the MassLynx release notes for each MassLynx version

This does not indicate that any comprehensive testing is done with this antivirus software specifically. It indicates that MassLynx tested on Windows machines running a specific version of that antivirus software has not shown any issues.

However, when antivirus software is configured to run automatically, it has occasionally interfered with MassLynx.

Please see article WKB21150 for Waters' recommendations for antivirus exclusions for MassLynx.

It is the customer's responsibility to evaluate compatibility and, if needed, find alternative solutions if the proposed software conflicts with MassLynx.

ADDITIONAL INFORMATION