Skip to main content
Waters

MassLynx does not open - WKB7628

Article number: 7628

SYMPTOMS

  • MassLynx does not open when selecting the MassLynx icon
  • MassLynx does not open when running an executable found in the MassLynx directory

ENVIRONMENT

  • MassLynx 4.1 

CAUSE

Unknown

FIX or WORKAROUND

  1. Uninstall MassLynx. 
  2. Delete the micromass utilities folder from C:/.
  3. Reinstall MassLynx.

ADDITIONAL INFORMATION

Verify that there are no other users logged into the computer with MassLynx open.

Not able to find a solution? Click here to request help.