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Waters

MassLynx will not open; multiple errors including "Error 1334" and "Error 1904" - WKB68781

Article number: 68781

SYMPTOMS

  • Mistakenly tried to install an SCN patch on MassLynx when it was already installed
  • Pressed Cancel halfway through the installation
  • MassLynx no longer opens
  • Cannot remove the patch as it is part of MassLynx installation
  • Cannot repair MassLynx (not a supported practice)
  • Multiple, repeating error messages, including "Error 1334 The baseclasses.out1 cannot be installed because the file cannot be found in cabinet file 'Data1.cab'" and
    "Error 1904. Module C:\MassLynx\SatinServer.dll failed to register HRESULT -2147220473"
     

ENVIRONMENT

  • MassLynx

CAUSE

The patch installation registered too many new files and cannot be canceled.

FIX or WORKAROUND

Remove and reinstall MassLynx and the patch.

ADDITIONAL INFORMATION

 

id68781, MLYNX, MLYNXV41, SUPMM

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