Does a MassLynx software support plan entitle you to a free PC upgrade to support MassLynx 4.2 under Windows 10? - WKB60122
Article number: 60122
ENVIRONMENT
- MassLynx 4.2
ANSWER
No. PC hardware updates are not part of software support plans or instrument warranty or support plans.
If a customer has MassLynx 4.1, the software support plan entitles them to an upgrade to MassLynx4.2, if there is a version of MassLynx 4.2 that supports their mass spectrometer. However, MassLynx 4.2 is supported on both Windows 7 and Windows 10 platforms, so there is no need to update to Windows 10 to get MassLynx 4.2 support.