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MassLynx crashes when you select Autosampler Bed Layout in the sample list. - WKB5746

Article number: 5746

SYMPTOMS

  • When you select Autosampler Bed Layout, MassLynx stops responding, and the error 'MassLynx module has stopped working' may be displayed.

ENVIRONMENT

  • MassLynx 4.1 SCN 930.
  • May occur on any SCN and any system.
  • Windows 7

CAUSE

Probably a software bug

FIX or WORKAROUND

  1. Workaround:
    Open MassLynx.
    Close MassLynx
    Reopen MassLynx
    The autosampler bed layout error is then not seen.
     
  2. Possible fix:
    On a different PC, configure the same inlet system (e.g. BSM with I class) and then copy the newly-created .baq file ('2 Plate Bed.baq') to the affected PC. Setup the bedlayout as required, and then select the new bedlayout as the Current Layout Selected.
     

ADDITIONAL INFORMATION

 

id5746, MLYNX, MLYNXV41, SCN930, SUPMM

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