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MassLynx crashes when you select Autosampler Bed Layout in the sample list. - WKB5746

Article number: 5746

SYMPTOMS

  • When you select Autosampler Bed Layout, MassLynx stops responding, and the error 'MassLynx module has stopped working' may be displayed.

ENVIRONMENT

  • MassLynx 4.1 SCN 930.
  • May occur on any SCN and any system.
  • Windows 7

CAUSE

Probably a software bug

FIX or WORKAROUND

  1. Workaround:
    Open MassLynx.
    Close MassLynx
    Reopen MassLynx
    The autosampler bed layout error is then not seen.
     
  2. Possible fix:
    On a different PC, configure the same inlet system (e.g. BSM with I class) and then copy the newly-created .baq file ('2 Plate Bed.baq') to the affected PC. Setup the bedlayout as required, and then select the new bedlayout as the Current Layout Selected.
     

ADDITIONAL INFORMATION

 

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