MassLynx crashes when you select Autosampler Bed Layout in the sample list. - WKB5746
Article number: 5746
SYMPTOMS
- When you select Autosampler Bed Layout, MassLynx stops responding, and the error 'MassLynx module has stopped working' may be displayed.
ENVIRONMENT
- MassLynx 4.1 SCN 930.
- May occur on any SCN and any system.
- Windows 7
CAUSE
Probably a software bug
FIX or WORKAROUND
- Workaround:
Open MassLynx.
Close MassLynx
Reopen MassLynx
The autosampler bed layout error is then not seen.
- Possible fix:
On a different PC, configure the same inlet system (e.g. BSM with I class) and then copy the newly-created .baq file ('2 Plate Bed.baq') to the affected PC. Setup the bedlayout as required, and then select the new bedlayout as the Current Layout Selected.
ADDITIONAL INFORMATION
