Problem opening MassLynx files using Windows 10 - WKB49128
Article number: 49128
SYMPTOMS
- Cannot open MassLynx files (e.g., OpenLynx Browser files) through Diversity Browser
- When you browse for other folders, in the "Look in" box in the Open window appears a "Server Busy" error
ENVIRONMENT
- MassLynx 4
- MassLynx 4.1
- MassLynx 4.2
- Windows 10
CAUSE
An old MassLynx 4.1 version is being used. MassLynx 4.0 and MassLynx 4.1 are not supported on Windows 10.
FIX or WORKAROUND
Use MassLynx 4.2 released for Windows 10.
ADDITIONAL INFORMATION
Only MassLynx 4.2 is supported with Windows 10. Older versions are supported with the Windows version detailed in their release notes.
id49128, MLYNX, MLYNXV41, SUPMM