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Waters

Not all of the ACQUITY inlet method details appear in the Experimental Record or the printout of the inlet method - WKB48795

Article number: 48795

SYMPTOMS

  • For some samples/methods, the experimental record and post run report do not show all the information for the modules; for example, just the tile "Waters ACQUITY SDS", but no details
  • Incomplete printout of inlet method details
  • Some or all module information, such as BSM details, are missing
  • System was upgraded

ENVIRONMENT

  • MassLynx
  • ACQUITY UPLC
  • ACQUITY UPLC BSM
  • ACQUITY UPLC Column Manager
  • ACQUITY UPLC H-Class
  • ACQUITY UPLC H-Class Bio
  • ACQUITY UPLC H-Class Quaternary Solvent Manager (QSM)
  • ACQUITY UPLC I-Class
  • ACQUITY UPLC H-Class PLUS
  • ACQUITY UPLC H-Class PLUS Bio
  • ACQUITY UPLC I-Class PLUS
  • ACQUITY UPLC M-Class
  • ACQUITY UPLC Sample Manager 
  • ACQUITY UPLC Sample Manager - Flow Through Needle PLUS (SM-FTN PLUS)
  • ACQUITY UPLC Sample Organizer
  • Windows 

CAUSE

Methods were created using an older version of the ICS or MassLynx and were not rewritten on upgrade.
or 
Methods were not created in a project based on the default project.

FIX or WORKAROUND

Create the inlet method from new in either the default project or a project based on the default. The parameters will appear in the experimental record and print out.

ADDITIONAL INFORMATION

Refer to Not all the ACQUITY inlet method details are in the Experimental Record or printout of inlet method.

id48795, A-30SM, MLYNX, MLYNXV41, MSDS, SUPMM, UPIBSM, UPIBSM+, UPISMFL, UPISMFL+, UPISMFTIVD, UPISMFTN, UPISMFTN, UPISMFTN+, UPLCCHIVD, UPMASM, UPMBSM, UPMSMFL, UPPFTN, UPQSM, UPQSM+, UPQSMBIO, UPQSMBIO+, UPSMFTN, UPSMFTN, UPSMFTN+, UPSMFTN+, UPSMFTNB+, UPSMFTNBIO, UPSMPMGR

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