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Waters

Not all of the ACQUITY inlet method details appear in the Experimental Record or the printout of the inlet method - WKB48795

Article number: 48795

SYMPTOMS

  • For some samples/methods, the experimental record and post run report do not show all the information for the modules; for example, just the tile "Waters ACQUITY SDS", but no details
  • Incomplete printout of inlet method details
  • Some or all module information, such as BSM details, are missing
  • System was upgraded

ENVIRONMENT

  • MassLynx
  • ACQUITY UPLC
  • ACQUITY UPLC BSM
  • ACQUITY UPLC Column Manager
  • ACQUITY UPLC H-Class
  • ACQUITY UPLC H-Class Bio
  • ACQUITY UPLC H-Class Quaternary Solvent Manager (QSM)
  • ACQUITY UPLC I-Class
  • ACQUITY UPLC H-Class PLUS
  • ACQUITY UPLC H-Class PLUS Bio
  • ACQUITY UPLC I-Class PLUS
  • ACQUITY UPLC M-Class
  • ACQUITY UPLC Sample Manager 
  • ACQUITY UPLC Sample Manager - Flow Through Needle PLUS (SM-FTN PLUS)
  • ACQUITY UPLC Sample Organizer
  • Windows 

CAUSE

Methods were created using an older version of the ICS or MassLynx and were not rewritten on upgrade.
or 
Methods were not created in a project based on the default project.

FIX or WORKAROUND

Create the inlet method from new in either the default project or a project based on the default. The parameters will appear in the experimental record and print out.

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