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Waters

Acquisition starts but MassLynx does not inject sample - WKB4674

Article number: 4674

SYMPTOMS

  • MassLynx begins acquisition but does not inject sample
  • MassLynx shows "Instrument Present" instead of "Not Scanning"

ENVIRONMENT

  • MassLynx
  • SQ Detector 2
  • Xevo TQD
  • Xevo TQ-S micro

CAUSE

Partial loss of communication

FIX or WORKAROUND

  1. Perform a full system reboot.

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