Acquisition starts but MassLynx does not inject sample - WKB4674
Article number: 4674
SYMPTOMS
- MassLynx begins acquisition but does not inject sample
- MassLynx shows "Instrument Present" instead of "Not Scanning"
ENVIRONMENT
- MassLynx
- SQ Detector 2
- Xevo TQD
- Xevo TQ-S micro
CAUSE
Partial loss of communication
FIX or WORKAROUND
- Perform a full system reboot.
ADDITIONAL INFORMATION
https://support.waters.com/KB_Inst/M...t_the_Xevo_TQD
id4674, A-SQ, comms, MLYNX, MLYNXV41, SQD2, SUPMM, XEVOTQD, XEVOTQDIVD