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Waters

Cannot remove Waters Pump Control software via Windows Control Panel - WKB3732

Article number: 3732

SYMPTOMS

  • When you try to remove Waters Pump Control version 3.1 or 3.2 via Control Panel > Programs and Features, the following error appears: "WIDS_SCR_CANNOT_LAUNCH_SETUP"

ENVIRONMENT

  • WPC version 3.1 or 3.2

CAUSE

Unknown

FIX or WORKAROUND

  1. Navigate to Start > Waters Instruments > Remove Waters Instrument Components.

    This launches the Deployment Manager application, where you can remove the Waters Pump Control software.

ADDITIONAL INFORMATION

Software Development is aware of this fault.

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