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No communication with Quattro Premier XE - WKB29232

Article number: 29232

SYMPTOMS

  • EPC does not boot
  • Pinging EPC results in sporadic response

ENVIRONMENT

  • Quattro Premier Xe
  • Windows 7

CAUSE

Micromass administrator account is not set up on host PC.

FIX or WORKAROUND

Set up Micromass administrator account on host PC.

ADDITIONAL INFORMATION

See KCS article 6468 for information on how to configure a Windows 7 PC to communicate with MassLynx.

id29232, comms, MLYNX, MLYNXV41, QUATPREMXE, QUPREMIER, SUPMM

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