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Start a sample list in MassLynx, but the inlet does not inject, and the MS goes straight to acquisition - WKB22465

Article number: 22465

SYMPTOMS

  • Start a sample set in MassLynx, but the ACQUITY does not inject
  • The MS goes straight to acquiring

ENVIRONMENT

  • MassLynx
  • XEVOTQD
  • SQ Detector
  • ACQUITY TQD system
  • TQ Detector
  • SQ Detector 2
  • Xevo TQ Absolute 
  • Xevo TQ MS
  • Xevo TQD
  • Xevo TQ-S
  • Xevo TQ-S cronos
  • Xevo TQ-S micro
  • Xevo TQ-XS

CAUSE

The events and triggering is not turned on.

FIX or WORKAROUND

  1. Go to the inlet editor and select the Tools drop-down menu.
  2. Select Instrument Configuration.
  3. Select Events and Triggering in the bottom-right corner.
  4. Select Events In 1 and next.
  5. For the pump, it is okay to leave it as Trigger by contact closure (even when not using a contact closure cable).
  6. Select Next, Finish, and Finish.

ADDITIONAL INFORMATION


id22465, A-SQ, A-SQ, MLYNX, MLYNXV41, SQD, SQD2, SUPMM, TQD, TQDIVD, XEVOG2XSQT, XEVOTQ, XEVOTQA, XEVOTQD, XEVOTQDIVD, XEVOTQIVD, XEVOTQS, XEVOTQSCRO, XEVOTQSIVD, XEVOTQSMIC, XEVOTQXS, XEVTQSMIVD, XEVTQXSIVD

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