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Error when launching OAlogin: Login window already open on.... "PCname" - WKB2062

Article number: 2062

SYMPTOMS

  • Cannot open OALogin window
  • Error message "Login window already open on PCx"

ENVIRONMENT

  • Windows 7
  • MassLynx
  • OpenLynx OpenAccess, OAlogin

CAUSE

A) OAlogin window is already open on the PC named PCx, and multiple instances of OAlogin were disallowed (in which case, close the OAlogin window on this PC, and then you can open another).

B) The OAlogin.lck file is still present (OALogin crashed or was shut down incorrectly).

FIX or WORKAROUND

If there are not multiple OALogin windows open:

  1. On the MassLynx PC go to C:\MassLynx\OALogin\Batchdb.

  2. Delete the OALogin.lck file.

  3. It should now be possible to start OALogin.

     

ADDITIONAL INFORMATION

If the user wishes to turn off this functionality (Prevent Multiple OAlogin windows being open):

In OALogin, select Admin> Login Options.

Clear the "Prevent Multiple Instances" check box and click OK.

Restart OALogin.


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