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Spectrum window does not open in MassLynx - WKB2054

Article number: 2054

SYMPTOMS

  • When trying to combine the Chromatogram window, the Spectrum window does not open to show results
  • Switching projects to the Default.pro and combining the Chromatogram for the example Pest03.raw data file does open the Spectrum window
  • Going back to the original data file in question fails to do the same, and subsequent attempts with Pest03.raw also fail

ENVIRONMENT

  • MassLynx 4.1 SCN 871

CAUSE

MassLynx program possibly corrupted

FIX or WORKAROUND

Reload SCN 871.

ADDITIONAL INFORMATION

Notes: 

  • Reloading MassLynx software is considered the last resort when addressing software issues.
  • The SCN 871 release notes state that "Modifying or repairing an installation is not supported".

id2054, MLYNX, MLYNXV41, SCN871, SUPMM

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