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Waters

MassLynx system does not inject after PM - WKB19776

Article number: 19776

SYMPTOMS

  • Inlet does not inject

ENVIRONMENT

  • MassLynx with any mass spectrometer

CAUSE

Triggering was disabled to perform the PM.

FIX or WORKAROUND

  1. Go to the inlet method and select Tools > Instrument Configuration > Events and Triggering. Select the "Event In 1" check box.
  2. Reboot the system: first the PC, then the inlet, then the Mass Spec (EPC).

ADDITIONAL INFORMATION

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