UNIFI freezes when trying to save an analysis - WKB18951
Article number: 18951
SYMPTOMS
- Trying to save an analysis, but no status change after two hours; system is frozen
- Backups are not running
- There's plenty of hard-drive space on the computer
ENVIRONMENT
- UNIFI 1.8.2. (workstation configuration)
CAUSE
Unknown
FIX or WORKAROUND
- Force-quit the UNIFI portal.
- Stop the Waters Service Host service.
- Restart the Waters Service Host service and wait for all eight watservicehost processes to appear.
- Log back in to UNIFI and test.
ADDITIONAL INFORMATION
id18951, SUPUNIFI, UNIFISVR, UNIFISW18, UNIFOPT, UNIFQLIC, UNIFSW17, UNIFSW18, UNIFSW19, UNIFWGLIC, UNIFWKLIC