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Error when installing MassLynx: The installation of Java 3D 1_3_1 appears to have failed - WKB1823

Article number: 1823

SYMPTOMS

  • When installing (or reinstalling) MassLynx, installation stops with error message in InstallShield Wizard window: "Status Failed, Requirement Java 3D 1_3_1"
  • Additional error in window Micromass MassLynx 4.1: "The installation of Java 3D 1_3_1 appears to have failed. Do you want to continue the installation?"
  • Possible further error when clicking Yes to continue installation: MassLynx V4.1 Installer Information "Error 1606. Could not access network location lib\ext."

ENVIRONMENT

  • Windows 7 Professional SP1
  • MassLynx 4.1

CAUSE

1) This can be an issue if MassLynx was previously installed and Java is already installed.

2) If installation continues, there may be a second error:
    "Error 1606. Could not access network location lib\ext."
    This means that the path lib/ext was not set up when Java was installed.

FIX or WORKAROUND

Case 1:

  1. Click Yes to allow the installation to continue. MassLynx will install as expected.

Case 2:

1.  Remove all Java via Control Panel > Uninstall a program.

2. Manually reinstall Java 3D and Java 2 Runtime Environment by running the exe files in the MassLynx 4.1 folder.

For example:  
DVD drive/MassLynx SCN XXX/ISSetupPrerequisites/Java 3D, 1.3.1 (OpenGL) and
DVD drive/MassLynx SCN XXX/ISSetupPrerequisites/Java(TM) 2 Runtime Environment, Standard Edition 1.5.0_17

ADDITIONAL INFORMATION

 

id1823, MLYNX, MLYNXV41, SUPMM

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