Error when installing MassLynx: The installation of Java 3D 1_3_1 appears to have failed - WKB1823
Article number: 1823
SYMPTOMS
- When installing (or reinstalling) MassLynx, installation stops with error message in InstallShield Wizard window: "Status Failed, Requirement Java 3D 1_3_1"
- Additional error in window Micromass MassLynx 4.1: "The installation of Java 3D 1_3_1 appears to have failed. Do you want to continue the installation?"
- Possible further error when clicking Yes to continue installation: MassLynx V4.1 Installer Information "Error 1606. Could not access network location lib\ext."
ENVIRONMENT
- Windows 7 Professional SP1
- MassLynx 4.1
CAUSE
1) This can be an issue if MassLynx was previously installed and Java is already installed.
2) If installation continues, there may be a second error:
"Error 1606. Could not access network location lib\ext."
This means that the path lib/ext was not set up when Java was installed.
FIX or WORKAROUND
Case 1:
- Click Yes to allow the installation to continue. MassLynx will install as expected.
Case 2:
1. Remove all Java via Control Panel > Uninstall a program.
2. Manually reinstall Java 3D and Java 2 Runtime Environment by running the exe files in the MassLynx 4.1 folder.
For example:
DVD drive/MassLynx SCN XXX/ISSetupPrerequisites/Java 3D, 1.3.1 (OpenGL) and
DVD drive/MassLynx SCN XXX/ISSetupPrerequisites/Java(TM) 2 Runtime Environment, Standard Edition 1.5.0_17
ADDITIONAL INFORMATION
id1823, MLYNX, MLYNXV41, SUPMM