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Cannot log in sample in OALogin because "Log in Samples" button is unavailable - WKB15072

Article number: 15072

SYMPTOMS

  • Unable to log in samples with OALogin because "Log in Samples" button is unavailable.
  • OAManager is open.
  • Works using the PC Administrator account, but not this User Account, which is not an Admin, but has full access rights to the folders.

ENVIRONMENT

  • MassLynx
  • OpenLynx/OALogin/OA Manager
  • Windows 7

CAUSE

User is not an Administrator account.

FIX or WORKAROUND

Configure and use OALogin with a Windows Administrator account.

ADDITIONAL INFORMATION

OpenLynx/OALogin is designed to run using a single Administrator account.

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